Connect a store

Connect Wix

Our Wix app connects Wix Stores to NinjaBuy. Import from Taobao, Weidian and 1688; paid orders come to us, and the tracking goes back to Wix.

On this page

How Wix orders reach us

The app asks Wix for access to your products and orders, then talks to the NinjaBuy API. Your Wix site doesn't need Shopify.

A Wix site with Wix Stores, on a plan that lets it take payments. Wix's plan pages say which.
Owner or admin access to the site, to add apps.
A NinjaBuy Business account with money in its balance. See Getting started.

Add the NinjaBuy app to your site from the Wix App Market
Approve the permissions Wix shows you: products, orders and fulfillment.
Open the app in your Wix dashboard and choose Connect NinjaBuy
Sign in to your NinjaBuy account and confirm the site.
Import new products, or link the ones you sell
Push a find from the importer to Wix Stores as a hidden product, or link an existing product to its Taobao, Weidian or 1688 listing.
Sell
Paid orders for linked products reach us. We mark them fulfilled with the tracking number.

What	Direction	How
Orders	Wix → NinjaBuy	Paid orders, for their linked lines.
Tracking	NinjaBuy → Wix	The order is marked fulfilled with its tracking number; Wix emails your customer if that email is on.
Stock	NinjaBuy → Wix	Set to 0 when the source sells out, by your sync rules.
Price	NinjaBuy → Wix	Repriced or paused when the cost moves, by your sync rules.
Products	NinjaBuy → Wix	Pushed from the importer, hidden until you show them.

State a delivery time you can keep
In the US, the FTC expects a reasonable basis for any shipping time you state, and a way to cancel when you can't meet it.
The FTC's mail order rule
Your payment provider's list
Card processors publish products they won't take payments for. Counterfeits are on it, and breaking it can freeze your payouts.
Stripe's restricted businesses
Say who pays import duties
Your customer's country may charge duties or taxes on arrival. Say so on your site.
Returns for goods from China
Decide what you refund and what you take back before you list. See returns.

What you see	Why	What to do
A paid order never reached NinjaBuy	Wix sends us the order. If the site was down, or a security tool blocked the call, it waits on your side.	Check the connection status in the app. The app sends what it missed once the site can reach us again.
An order arrived with a line we skipped	That product is not linked to a NinjaBuy listing, so it stays with you or your other supplier.	Link it in the app; the next order for it comes to us.
The order shows as held	Your balance could not cover it. We never buy on credit.	Top up; held orders go ahead on their own. See held orders.
No tracking on the order yet	Tracking is written back once the parcel has left our warehouse.	Check the order's step in your NinjaBuy account. If it shows Shipped and Wix doesn't, reconnect the app.
The app says the site is disconnected	The app was removed from the site, or its permissions were changed.	Add it again and choose Connect NinjaBuy. Your links to listings are kept on our side.